Frequently asked questions
The questions customers ask before ordering activated carbon or capsule shells from Suvita. If yours is not answered here, contact us and we will reply directly.
Products
What kinds of activated carbon does Suvita supply?
Three forms, all made from renewable coconut shell: Powdered Activated Carbon (PAC) for fast adsorption in liquids, detox and cosmetic formulations; Granular Activated Carbon (GAC) for water and air filtration beds; and Pelletized (extruded) Activated Carbon for gas-phase and industrial filters where low pressure drop matters. Each product page lists the grade and typical uses.
Why coconut-shell activated carbon rather than coal or wood based?
Coconut-shell carbon has a very high proportion of micropores, which gives strong adsorption of small molecules such as chlorine, taste and odour compounds and volatile organics, and it is harder, so it produces less dust and lasts longer in a filter bed. It is also made from a renewable agricultural by-product.
Which empty capsule shells do you stock?
Gelatin, HPMC (vegetarian) and enteric-coated empty capsule shells in sizes 000, 00, 0, 1, 2, 3 and 4. Tell us the fill weight, whether the product must be vegetarian, and any colour or printing requirement and we will recommend the right shell.
Is the activated carbon food grade?
Food and pharmaceutical grades are available; the grade and its specification are stated on each product page and confirmed on the Certificate of Analysis for the lot you receive. Tell us the intended use so the correct grade is quoted.
Ordering
Do you sell small quantities as well as bulk?
Yes. We supply both retail and bulk quantities. Small quantities suit trials and individual use; bulk pricing applies to pallet and container volumes. Request a quote with the quantity you need.
How does ordering work?
Send your requirement through the contact form or by email. We confirm the specification with you, then issue a quotation that includes logistics. Once you accept, we arrange dispatch through our carrier partners and keep you updated until delivery.
Quality
Do products ship with documentation?
Yes. A specification sheet is available for every product and a lot-specific Certificate of Analysis accompanies bulk shipments, covering the key parameters for that grade such as iodine number, moisture, ash and particle size for carbon, and material and size for capsules.
Shipping
Where do you deliver?
We are based in Australia and deliver Australia-wide and to international destinations. Freight is quoted with the order based on weight, volume and destination.
Company
How do I contact Suvita?
Email info@suvita.com.au, call +61 434 225 895, or use the contact form on the website. We reply promptly with pricing, availability and technical guidance.